Secure Connection

In your internet browser, you will see a lock icon in the security status bar. The security status bar is normally located on the right side of the Address bar (depending on your browser, e.g. Internet Explorer 6, 7 or Firefox).

The certificate that is used to encrypt the connection also contains information about the identity of the website owner, Grant Property. You can click the lock to view the identity of this website.

Secure Storage

Information collected within the application form is encrypted while stored by the application form server. We will only keep your information on this form for a limited period. Once you submit your information, we send it encrypted back to our offices, where it is unencrypted for our staff to use (see why we need your information). We delete the application information from the online form 30 days after the move-in date on your form (or for a minimum of 30 days), or if you have not submitted and accessed your information for 38 days.

We do keep some information online: your login details, internal reference numbers and if you pay by credit card we keep the payment reference number.

Credit Cards

Grant Property does not store your credit card details. We use a third party, SagePay, to collect and process payments. SagePay are fully Payment Card Industry Data Security Standard (PCI DSS) compliant and specialise in handling your online payments securely.

Secure Solutions

This website has been covered by an HTTPS certificate. This means all communications between your browser and the website are encrypted.

Secure Login

If you're worried that someone may have access to you login details please contact Grant Property as soon as possible. We have the ability to deactivate your online account and remove the online application form information.

Alternatively you can login and select the ‘incorrect login' option when the system asks you to confirm your last login date, you will then have the opportunity to deactivate your own account.